Refund policy
🐾 Refunds & Happiness Guarantee
At Chosen Paws, we want you to absolutely love your order—because every purchase supports a lifestyle built around dogs, rescue, and real connection. If something isn’t right, we’ll make it right.
🐶 Our Happiness Guarantee
If you’re not completely happy with your item, we offer a refund or exchange—no stress, no hassle. Your satisfaction means everything to us.
✔️ We Offer Refunds or Replacements For:
- Items that were sent incorrectly
- Damaged or defective products
Timeframe
Please contact us within 30 days of delivery so we can resolve things quickly for you.
📩 How to Request a Refund or Exchange
Simply email us at support@chosenpaws.shop with:
- Your order number
- A brief description of the issue (photos help us speed things up!)
We’ll take care of the rest.
🔄 Policy Updates
We may update this policy occasionally, but our commitment stays the same—taking care of our customers and their dogs. For the latest version, feel free to contact us anytime at support@chosenpaws.shop
🧺 Care Reminder
Follow these and your beautiful new t-shirt will last .
1. Turn your tee inside out before you wash and dry it.
2. Your new t-shirt does not like hot! When washing keep at 30c (90f), and wash with mild soaps.
3. If possible dry in air. If you do tumble dry,keep to very low settings and avoid adding heavyweight items such as towels and jeans.